Shipping Policy

Last Updated: November 25, 2025

​

Processing Times
Each order is handmade with care. Please allow 3–7 business days for processing before your item ships. Custom orders may require additional time.

​

Shipping Methods
We ship within the United States using USPS unless otherwise stated. Shipping options and rates will be displayed at checkout.

​

Delivery Estimates
Delivery times vary depending on location and shipping method. Once your package is shipped, we cannot guarantee delivery dates.

​

Lost or Delayed Packages
Once an order is shipped, responsibility for delivery is transferred to the carrier. If a package is lost or delayed, we will do our best to help, but The Graceful Design is not responsible for carrier errors.

​

Incorrect Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

​

Shipping Damage
If your order arrives damaged, please contact us within 5 days with photos of the packaging and product so we can assist with a replacement or resolution.

​

Contact
For shipping questions, email us at: joey.skubisz@gmail.com