Refund Policy
Last Updated: November 25, 2025
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At The Graceful Design, all items are handmade with care. Because of the nature of our products, refunds are only available under the following condition:
Refund Eligibility
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Refunds are available only if an order is canceled before the item has been shipped.
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Once an order has been shipped, it is no longer eligible for a refund.
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To Request a Cancellation
If you need to cancel your order, please contact us as soon as possible at joey.skubisz@gmail.com. If the item has not yet been shipped, we will process your refund in full.
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Non-Refundable Once Shipped
After an order has left our studio and has been handed to the shipping carrier, we are unable to issue refunds for any reason.
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Questions
If you have any questions about this Refund Policy, please reach out to us at joey.skubisz@gmail.com