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Refund Policy

Last Updated: November 25, 2025

At The Graceful Design, all items are handmade with care. Because of the nature of our products, refunds are only available under the following condition:

Refund Eligibility

  • Refunds are available only if an order is canceled before the item has been shipped.

  • Once an order has been shipped, it is no longer eligible for a refund.

To Request a Cancellation
If you need to cancel your order, please contact us as soon as possible at joey.skubisz@gmail.com. If the item has not yet been shipped, we will process your refund in full.

Non-Refundable Once Shipped
After an order has left our studio and has been handed to the shipping carrier, we are unable to issue refunds for any reason.

Questions
If you have any questions about this Refund Policy, please reach out to us at joey.skubisz@gmail.com

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